Please read these Terms and Conditions (“Terms”) carefully before using PayDesk (https://paydesk.help/), a platform providing online billing, invoicing, and payment management solutions.
By accessing or using any part of our website and services, you agree to be bound by these Terms. If you do not agree to all of these terms, do not use this website or our services.
1. Introduction
PayDesk offers cloud-based billing and invoice generation tools designed to simplify the financial operations of freelancers, businesses, and service providers. By creating an account and using our services, you accept that you are entering into a legal agreement with PayDesk and are bound by these Terms and Conditions, our Privacy Policy, and any other guidelines or additional terms we provide.
2. Definitions
- User/You: Refers to any person, company, or organization that registers with or uses PayDesk services.
- Client: Any third party who receives an invoice or billing document created through PayDesk.
- Account: Your registered profile on PayDesk where you manage billing-related activities.
- Services: All functionalities and features provided by PayDesk, including but not limited to invoice generation, recurring billing, payment tracking, reporting, and customer management.
3. Eligibility
You must be at least 18 years old to use our services. By registering an account, you confirm that:
- You are legally capable of entering into binding contracts.
- You are not barred from using our services under applicable laws.
If you are using PayDesk on behalf of a business or organization, you warrant that you are authorized to accept these Terms on their behalf.
4. Account Registration and Security
To access most features of the platform, you are required to register and maintain an account.
You agree to:
- Provide accurate, current, and complete account information.
- Maintain the confidentiality of your login credentials.
- Notify PayDesk immediately of any unauthorized access or breach of security.
PayDesk is not responsible for any losses resulting from unauthorized use of your account.
5. Services Overview
PayDesk provides:
- Invoice creation (manual and automated).
- Recurring billing and subscription management.
- Tax calculations and multi-currency support.
- Payment gateway integrations (Stripe, Razorpay, PayPal, etc.).
- Financial reporting and analytics.
- Secure storage of billing data.
We may update or modify features periodically to enhance functionality.
6. Subscription & Payment Terms
Our services are offered under various subscription plans, both free and paid.
6.1 Free Tier
Limited features, ideal for individuals or small users. May include branding and limits on usage.
6.2 Paid Plans
Offer expanded features. You agree to:
- Pay all applicable fees as described at checkout or on our Pricing page.
- Provide valid payment details and keep them updated.
- Authorize us to charge your account in accordance with your selected plan.
6.3 Billing Cycle
- All subscriptions are billed in advance on a monthly or annual basis.
- Renewals will occur automatically unless cancelled.
6.4 Refund Policy
All payments made to PayDesk are non-refundable except where required by law. However, we may offer refunds in exceptional cases at our sole discretion.
7. Cancellation & Termination
You can cancel your subscription at any time through your account dashboard.
Upon cancellation:
- Your access to paid features will end at the end of your billing period.
- We reserve the right to delete your data after 30 days.
PayDesk reserves the right to suspend or terminate your account without prior notice if:
- You violate these Terms.
- Your account is involved in fraud, abuse, or illegal activity.
- You fail to pay fees due.
8. User Responsibilities
You agree:
- Not to use PayDesk for any unlawful or fraudulent activities.
- Not to upload or transmit viruses or malicious code.
- To ensure your clients are billed accurately.
- Not to violate intellectual property or other proprietary rights.
You are solely responsible for any content you create or distribute using our platform.
9. Intellectual Property Rights
All content, trademarks, software, and technology on PayDesk (except content uploaded by users) are the exclusive property of PayDesk or its licensors.
You may not:
- Reproduce, duplicate, copy, sell, resell, or exploit any portion of the site.
- Modify or create derivative works without our written permission.
10. Data Privacy & Security
We take data protection seriously and follow industry best practices to safeguard your data.
For more details, refer to our Privacy Policy.
We do not share your billing data with any third party unless:
- Required by law.
- Necessary to provide the services (e.g., payment processors).
- Authorized by you.
11. Taxes
You are responsible for calculating and reporting taxes related to your business activities.
PayDesk offers features to assist with tax calculations but makes no guarantees about their accuracy or completeness. You should consult a tax advisor for compliance.
12. Third-Party Services
PayDesk integrates with third-party services (e.g., payment gateways, CRM tools). Your use of these services is subject to their respective terms and policies.
We are not responsible for the availability, accuracy, or legality of third-party services.
13. Downtime and Service Interruptions
We strive to provide uninterrupted access to PayDesk, but we do not guarantee 100% uptime.
Scheduled maintenance or unforeseen outages may occur. We will make reasonable efforts to inform users in advance.
PayDesk shall not be liable for any loss of revenue or data resulting from downtime.
14. Limitation of Liability
To the maximum extent permitted by law, PayDesk shall not be liable for:
- Losses or damages resulting from your use or inability to use the service.
- Errors in billing, incorrect invoices, or tax miscalculations.
- Loss of data, profits, revenue, or goodwill.
Our total liability shall not exceed the fees paid by you to PayDesk in the past 12 months.
15. Indemnification
You agree to indemnify and hold harmless PayDesk and its affiliates from any claim, demand, loss, or damage, including legal fees, arising out of your:
- Use of the services.
- Violation of these Terms.
- Infringement of any third-party rights.
16. Modifications to Terms
We reserve the right to change these Terms at any time. You will be notified via email or through the website.
Your continued use of PayDesk after changes constitutes acceptance of the new Terms.
17. Dispute Resolution
Any disputes arising out of or related to these Terms shall be resolved through arbitration under applicable local laws. You waive the right to participate in class actions.
18. Governing Law
These Terms shall be governed by the laws of [Insert Country/State], without regard to its conflict of laws principles.
19. Severability
If any provision of these Terms is found invalid or unenforceable, the remainder will continue in full force and effect.
20. Entire Agreement
These Terms, along with our Privacy Policy and any additional terms you agree to when signing up, constitute the entire agreement between you and PayDesk.